West Allis — In recent decades, the role technology has played in easing our lives has been a frequent topic of conversation as new advancements have surfaced.
That philosophy has been at the bedrock of decision-making within West Allis City Hall, Mayor Dan Devine said, in reference to recent recognition the city received.
BP Logix, a San Diego-based IT firm specializing in workflow management processes, in December named West Allis to its 2016 global awards for excellence in business process management strategies. An offshoot organization within BP Logix known as the Workflow Management Coalition handles the awards.
As he looks in the rearview mirror and focuses his attention on the future, Devine said West Allis is a city focused on transformation as it evolves from its strong industrial roots. Technology, he said, has played an important role in recent changes.
“We are always looking for ways to utilize technology to run more efficiently,” Devine said. “It streamlines our internal service provided among employees, as well as the external services provided to our residents and businesses.”
BP Logix specifically singled out the city for its development of a rapid workflow app that has played an important role in determining how municipal employees perform their work responsibilities.
It also is aimed at providing greater two-way communication to persons outside the walls of city hall.
Devine said the app has been used for a variety of functions, including a tool for recruiting residents and businesses to the city.
On the other end of the spectrum, it also has played a role in retaining existing property owners and ensuring their specific needs are met as timely as possible.
The goal behind the app, Devine said, is “building partnerships between residents and business owners and making West Allis an example of an innovative, forward-thinking city.”
In its announcement of the recognition, BP Logix also singled out the city for rolling out some of its services under a series of challenges, including the realities of budgetary constraints facing many governing municipalities.
In a statement, Jay O’Brien, CEO of BP Logix, said his company views West Allis’ recent overtures as a way of meeting a cross-section of persons in as efficient a manner as possible.
“The new scaleable and sustainable application that West Allis built … provides a platform for sharing of information among city management, aldermen, employees, residents, owners and other stakeholders,” O’Brien said in the statement.
The app, O’Brien said, “ensures that everyone has a current view as to what is transpiring.”
The app, Devine said, has been a success, and he credited a concerted effort inside city hall in making it an important function within local government.
“It was an impressive team effort by everyone in the city to get on board with this effort,” Devine said.
Although efficiency is a driving force in the app’s usage, Devine said it provides another important function.
“It is another step in running leaner and working to save taxpayer dollars,” he said.